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dc.creatorRoss, Jeanne
dc.date2002-08-12T15:58:49Z
dc.date2002-08-12T15:58:49Z
dc.date2002-08-12T15:59:00Z
dc.date.accessioned2012-06-07T23:17:28Z
dc.date.available2012-06-07T23:17:28Z
dc.date.issued2012-06-07
dc.identifierhttp://hdl.handle.net/1721.1/1572
dc.identifier.urihttps://repositorio.leon.uia.mx/xmlui/1721.1/1572
dc.descriptionThis case study describes how UPS has successfully migrated from a bricks-andmortar environment to a clicks-and- mortar environment. It focuses on the development of an IT capability that positioned UPS to aggressively pursue e-business opportunities. It then describes the firm?s wide ranging e-business initiatives, which include providing UPS functionality in vendor software packages, providing downloadable functionality on its website, and creating and e-Ventures group to seek out new business opportunities. The case addresses the challenge of moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure.
dc.format161625 bytes
dc.formatapplication/pdf
dc.languageen_US
dc.relationMIT Sloan School of Management Working Paper;4356-01
dc.relationCenter for Information Systems Research;318
dc.subjectIT-business relationships
dc.subjecte-business strategy
dc.subjectIT infrastructure
dc.titleUnited Parcel Services: Delivering Packages and E-Commerce Solutions


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